Section 2 – Troubleshooting dongle not being detected issues. Hope, it will work forever. This is not a big issue as the dongle can be cleared, and the new version along with a few earlier versions for backwards compatibility can be loaded onto the dongle. But the motherboard header for that USB cable connect proved to be unreliable even though the pins are gold plated. This tool uses JavaScript and much of it will not work correctly without it enabled. If you have not already done so, download the latest HASP drivers. Also make sure that the Intella files and the Hasp files are added to the white list of any security software which you are running on the system.

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If you are using a USB hub, try codesott the dongle directly into the computer. We found this in the event log. This can occur if you manually update your dongle using v2c files.

Use Have Disk selection and browse to the HL driver directory. It can happen when installing an older version of Intella or Connect.

HASP Device Driver API for Windows 32bit compilers:

The introduction screen of the wizard will appear. You will need to submit a support ticket as this involves manually updating the dongle.


For example, if my dongle is licensed for version 2. Select the I accept the agreement option and click Next. This is not a big issue as basp dongle can be cleared, and the new version along with a few earlier versions for backwards compatibility can be loaded onto the dongle. Updates can be missed or applied out of order which stops the new license being applied to the dongle. Don’t let the install basp automatically select the new driver. Try updating the driver to resolve the issue.

Install the Intella evaluation version outside a virtual machine. I have four 4 files listed: Intella will run in a VM environment using a dongle. Did you try a different USB port?

All editions of TEKLYNX software now use a software activation method which replaces the conventional hardware protection key dongle that was previously required to run the software. Once the file is downloaded, unzip the. Don’t update over top of them.

Sentinel Downloads

Windows will find new hardware. If this problem persists, open a Command Prompt as administrator and run: We have a video with more information regarding dongles and licensing at this link: Provide the permalink of a topic that is related to this topic.


Hello all, has somebody bumb into the same problem as me? We see this with customers who have been with Vound for some time and have many older versions of Intella on their codesft.

There are several causes for this issue.

Section 3 – Dongle not showing or updating to the latest version. Please close down all HASP related programs i. The Admin control centre does not show the local hasp.

HASP Security Key Driver and Windows XP SP2

Well, now we know that you are not loading the same library dll as I am. Save the file to coddesoft location you will easily be able to find for example, the desktop. I can add more info. Only the Local Hasp key is not visible.

In these cases we need to create a license at our end before you run Dongle Manager to do the update.